Integrated Field Solutions (IFS) offers enterprise-class Field Service solutions that extend the functionality of Service Management.
IFS’ premier product, Tech Tool, is a cloud-based Service Management solution for Sage 300 Construction and Real Estate and Sage 100 Contractor. The Tech Tool solution brings service management to the field by enabling Field Technicians to process Work Orders and complete associated tasks electronically. Tech Tool is a powerful, scalable solution, proven to increase organizational efficiency and productivity. Other features of the Tech Tool include the Quote Tool, Employee Center, and Document Management.
Additionally, IFS offers the Self Service Center, which is a customer web portal. The Self Service Center effectively reduces calls to administrative office staff, while enhancing the overall customer service experience by enabling clients or tenants to electronically request new work orders and access account information such as Invoices, Work Order status, and Equipment.
Founded in 2007, Integrated Field Solutions is a custom software development and consulting services company, led by Adam Spera and Jay Annarelli. IFS’ cloud-based service management solutions are used by HVAC, Electrical, Plumbing, Fire protection, and Property Management companies utilizing Sage 300 Construction and Real Estate and Sage 100 Contractor, in the United States and Canada. Tech Tool is the Mobile Solution of choice for some of the leading specialty contractors in North America, including several contractors listed on ENR Magazine’s list of Top Specialty Contractors. Today, thousands of professionals in the service industry rely on IFS technologies to power their most critical internal and external service management operations.