Self Service Center Customer Portal
Strengthen your relationship with customers by providing them with a functional management tool to create, monitor, and view historical service requests and assets. The Tech Tool is intuitively designed for users of all skill levels. The service is available from any device with an internet connection, no software download is required. Available for customers running Sage Timberline Office and Sage Timberline Enterprise.
Submit Requests for Service
Have your customers report service requests directly into your Service Management system quickly. Reduce the time your dispatchers and managers spend entering service calls and responding to customer inquiries.
Access Service Requests
Give your customers access to their service request history. Display the information you want them to view.
View Equipment/Assets
Provide customers with detailed equipment/asset information and service history for each location.
Print Invoices
View and print service invoices.
Company Messaging
Personalize the Service with Company Logo, tailored messages, & more.
Site Access Control
Flexible account & user management console. Customers can delegate user access to area & site managers.