Self Service Center Customer Portal

Strengthen your relationship with customers by providing them with a functional management tool to Create, Monitor, and View historical Service Requests and Assets. SSC is intuitively designed for users of all skill levels. This service is available for any device with an internet connection, no software download is required. Available for customers running Sage 300 Construction & Real Estate (formerly Sage Timberline Office) and Sage 100 Contractor (Sage Master Builder).

Submit Requests for Service

ImageAllow your customers to report Service Requests directly into your Service Management system in real-time. Reduce the overall time your Dispatchers and Managers spend entering service calls and responding to customer inquiries.

Access Service Requests

Image Allow your customers  to access their Service Request History. Customize and display the information you want them to view.

View Equipment/Assets

ImageProvide customers with detailed Equipment/Asset information and Service History for each location.

Print Invoices

Image View and print Service Invoices.

Company Messaging

Image Personalize the Self Service Center with your Company Logo, tailored messages, and more!

Site Access Control

Flexible Account and User Management 

ImageAdministrators can delegate user access to Site Managers.