Tech Tool Employee Portal

Give Field Service Technicians, Office Staff, and Managers the tools they need to connect with each other and your back-end Service Management Solution!
  • Immediately collect all field information in the office in real-time.
  • Provide Field Service Teams with the site information they need to perform more efficiently and effectively.
  • Increase productivity with our suite of tools designed to supplement your Service Management’s capabilities.
The Tech Tool is intuitively designed for users of all skill levels. The service is available on any device with an internet connection, including mobile devices and tablets. Plus, all information is updated in Service Management in real-time!

 

Available for customers running Sage 300 Construction & Real Estate (formerly Sage Timberline Office) and Sage 100 Contractor (Sage Master Builder).

View Assigned Work Orders

Image Technicians can quickly view a clean summary of their assigned Work Orders.

Provide Technicians with the information they need…

ImageAll Site and Work Order information is readily available to the field.


Add Time, Parts, Completed Tasks, & Create Purchase Orders

ImageTrack time, materials, and other information accurately. All Service Management related fields are updated in real-time!

Update Work Orders & Communicate to the Team

Image Add Internal and Customer-viewable Notes from the field, and notify the appropriate resources.


Generate Electronic Services Reports with Signature Capture

ImageInstantly submit professional Service Reports to the office and the customer. Sign capture is supported on almost all tablets, mobile devices, and touchscreen laptops & netbooks (including iPad, iPhone, and Android devices) without additional hardware.

Site History with Equipment/Asset Detail

Image Give Technicians access to Historical Work Orders, Equipment details, Images, Drawings, and more to assist with current Work Order assignments.